IT Service Request Form

The University Library's IT Support Staff is the first point of contact for information or assistance with regards to library IT services and information.

 


 

Are you a student needing IT help?

Send a service request by filling out this form. Service request is limited to solving problems related to your electronic devices (i.e. laptops, notebooks, tablets, & smartphones) accessing library services or having difficulty making connection to libraries' wireless routers. We will not fix your  electronic devices if found defective. If you are not sure what to ask for, please describe the problem.

You will be asked to login with your SAIS email account when you use the IT Service Request Form.

 


 

For Library Personnel needing IT assistance

Send a service request by filling out this form. Service requests may include diagnosing, fixing or solving a problem of any of the IT equipment in the library. If you're not sure what to ask for, please describe the problem.

Please use this form also for any IT service needs or request in your unit.

You will be asked to login with your eUP email account when you use the IT Service Request Form.